Repeat problems can be a big hassle for many auto shop owners. All shops see them. But how do you deal with them? How you deal with them is the most important factor in retaining your loyal customers. After all, you risk your customers seeing you as unwilling to repair a problem, or worse yet, incompetant. If you … Continue reading “Auto Shop Owners – Dealing With Repeat Problems”
Tag: auto parts
Auto parts can be broken down into two categories – OEM and aftermarket. There are arguments to be made for both choices.